CycliStats™ - Tech Support

System Requirements

CycliStats will run under any version of Windows (95, 98, ME, NT, 2000, XP).

Questions and Suggestions for New Features

Have a question about using CycliStats? Check out the FAQ below. If it's not in the FAQ, send an email to:

If you have suggestions for new features or enhancements, send an email to:

Frequently Asked Questions (FAQ)

Will I get a CD for CycliStats?
How does CycliStats compare to online logs?
How can I move my CycliStats data to a different computer?
How do I switch from Imperial to Metric units?
How do I enter Spin Class, or Stationary Trainer rides?
Can CycliStats run on a Mac?
Why does CycliStats shows elevation gained for Flat rides?

Will I get a CD for CycliStats?

No. CycliStats is sold using a "download and try before you buy" business model. The software is freely available via download, which will install a fully featured 30-day trial version on your PC. During the trial period, you can use CycliStats without any restrictions. After the 30 day trial you will no longer be able to enter any new data in CycliStats, but your previously entered ride data will remain intact.

When you purchase CycliStats, you will be sent a registration key code via email. When you install the key code, the 30-day trial version limitation is removed.

How does CycliStats compare to online logs?

Unlike web-based training logs, CycliStats is a native Windows® program. It has been designed for speed - you can log a ride with only two mouse clicks, and instantly see an updated summary of your cycling statistics. There's no need to go online or remember a password for a web site, and there are no monthly subscription fees. Plus, your ride data is stored securely on your own computer.

How can I move my CycliStats data to a different computer?

First, you need to install the CycliStats software on your new computer. Then, you can move your database from the old computer to the new one. Here's how:

  1. Download the current version of CycliStats from this web site, and install it on your new computer.
  2. If you are already a registered user, you will need to re-enter the name and registration key on your new computer. You can find your name and key in the "Help / About CycliStats" window on your old PC (copy and paste to a thumb drive, or email to yourself on your new computer).
  3. On your old computer, back up your CycliStats database by clicking on "File / Backup CycliStats Database" on the main CycliStats menu bar. Back up your database to a thumb drive, CD-ROM, etc.
  4. On your new computer, start CycliStats and click on "File / Restore CycliStats Database" on the main menu bar. Answer "No" to the first question, and then use the file finder to locate your backed up database from the previous step. This will replace the database on your new machine, with the database from your old machine.
  5. On your new computer, re-enter your name and registration key.
After restoring the backed up database and entering your name and registration key, you should be good to go on your new computer.

How do I switch from Imperial to Metric units?

Just click on the "Options" toolbar button (third from the right) on the upper toolbar. One of the options you'll see is to switch between Metric and Imperial units of measure. You may change this at any time - it does not affect your saved ride data, only how it is displayed.

How do I enter Spin Class, or Stationary Trainer rides?

Simple...just create a new Bicycle Name entry, and call it something like "Spin Class", or "Stationary Trainer". Then, when you enter a ride, choose that bike.

Normally, these types of rides will have Time, but not Distance. This is OK. CycliStats recognizes these types of rides, and will take them into account when summarizing your ride data. The Time you enter for these types of rides will be summarized, but the lack of Distance will not affect summarized Average Speed.

Can CycliStats run on a Mac?

Yes, but only on newer Macs that can run Windows programs.

Why does CycliStats shows elevation gained for Flat rides?

The climbing elevations are derived using estimates developed after consulting with other cyclists, and recording elevation gains on a lot of different rides. The "Flat" profile assumes 2,000 feet of climbing over 100 miles. This is a reasonable estimate for most "flat" rides in places like Texas, Kansas, the Central Valley of California, etc. In these types of terrain, there are typically small undulations for creek crossings and overpasses.

However, if you ride where it is truly flat (say, Florida), this might be an over estimate. In that case, you can override the estimate that CycliStats provides. Dividing it in half should be about right for most circumstances.

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